Refund PROTVHUB IPTV stands behind the quality of our service — which is why we offer a 7-day money-back guarantee on all new subscriptions. Policy

Our Commitment

We stand behind the quality of PROTVHUB IPTV. We are confident that once you try our service, you will love it — which is why we offer a 7-day money-back guarantee on all subscription plans, no questions asked.

7-Day Money-Back Guarantee

All PROTVHUB subscriptions come with a 7-day money-back guarantee. If you are not completely satisfied with our service for any reason within 7 days of your subscription start date, we will refund your payment in full.

How to Request a Refund

• Contact us within 7 days of subscribing
• Via WhatsApp: +44 7877 216215
• Via Email: info@protvhub.shop
• Include your registered email address or username
• State that you wish to cancel and receive a refund

Refunds are processed within 3–5 business days to your original payment method.

When Refunds Are Not Available

• Requests made more than 7 days after the subscription start date (except in cases of extended service outages)
• Cases where the service was used extensively throughout the 7-day period and the refund request appears to be in bad faith
• Accounts that have previously received a refund from PROTVHUB

Extended Outage Refunds

If PROTVHUB experiences a service outage lasting more than 24 hours that is attributable to our infrastructure, we will issue a proportional credit or refund to affected subscribers regardless of when in the subscription period the outage occurs.

Free Trial

We offer a free 24-hour trial with no credit card required. We encourage all new customers to use this trial to verify the service works correctly on their devices before subscribing. This further reduces any risk of needing to use the refund policy.

Contact

For all refund requests: WhatsApp +44 7877 216215 or email info@protvhub.shop. Our team responds within 2 hours, 24/7.